Frequently Asked Questions (FAQs)
At Trust Pioneer LLC, we’re committed to ensuring a seamless shopping experience. Below are answers to some common questions. If you don’t find the answer you’re looking for, feel free to contact us!
1. What products do you offer?
We offer a wide range of beauty and personal care products, including skincare, hair care, personal care items, cosmetics, and fragrances. Our goal is to provide premium-quality products that cater to all your beauty needs.
2. How can I place an order?
Placing an order is easy! Simply browse through our products, add the items you wish to purchase to your cart, and proceed to checkout. Follow the instructions to complete your purchase.
3. Do you ship internationally?
At this time, we offer shipping within the United States. We are working on expanding our services to international customers in the near future.
4. How long does shipping take?
Orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days, depending on your location. You will receive a tracking number once your order has been shipped.
5. What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment options.
6. Can I cancel or modify my order?
We process orders quickly, but if you need to cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request, but once an order has been shipped, it cannot be canceled or changed.
7. What is your return policy?
We want you to be completely satisfied with your purchase. If you’re not happy with your order, you can return it within 30 days of delivery. Please ensure that the product is unused and in its original packaging. Visit our Return Policy page for more details on how to initiate a return.
8. How do I track my order?
Once your order has been shipped, we will send you a confirmation email with your tracking information. You can use the tracking number to check the status of your order on the shipping carrier’s website.
9. Are your products cruelty-free?
Yes, we are committed to offering cruelty-free products. We carefully select brands and products that align with our values of being kind to animals and the environment.
10. Do you offer discounts or promotions?
We periodically offer discounts, promotions, and special offers. Sign up for our newsletter to stay updated on the latest deals and product launches.
11. How can I contact customer service?
If you have any questions or need assistance, our customer service team is here to help! You can reach us by:
- Phone: +1 (754) 250-4949
- Email: info@trustpioneerllc.com
- Business Address: 7901 4th St N Ste 20032, St Petersburg, FL 33702
12. Do you offer gift cards?
Yes, we offer gift cards! They make the perfect gift for loved ones who enjoy beauty and personal care products. You can purchase a gift card directly from our website.
